With a booming economy and a tight job market, insurance agencies are having a difficult time recruiting top talent to fill their ranks. Where job ads would once garner dozens of resumes from qualified people, now they attract almost no candidates and the meager offerings are generally unqualified for the positions being filled. Not only… Read more »

  At the risk of sounding morbid, death is the only inevitability in life and that holds true for more than just biological beings. All forms of technology eventually die, too, and now we can add Microsoft Windows 7 to the technology cemetery. Microsoft recently announced that it will stop supporting Windows 7 as of… Read more »

Every industry has its niche products, those outliers that usually only a relatively small number of dedicated people are interested in. Although more narrow than the broader market, there is still money to be made in niche products and if one of those products happens to suddenly get popular, you have the advantage of being… Read more »

Growth is a crucial aspect for any business, including insurance agencies. Stay small and risk getting swamped by larger competition who can use economies of scale to their advantage. You don’t have to be the biggest fish in your pond, but it pays not to be the tiniest minnow, either. If your little operation is… Read more »

Communication — as the saying goes — is key. That is true for any type of relationship, including your agency’s relationship with your customers. Communication has changed in the digital age and insurance agencies need to adapt to these changes in the way people communicate with each other. While phone calls used to be everyone’s… Read more »

As we’ve covered before, hacking isn’t usually the highly technical and sophisticated activity that is portrayed in movies. More often than not, it’s just old fashioned trickery, mainly luring people to fake websites and capturing their sign in credentials or getting them to unwittingly download something that contains a virus. One such tactic has been… Read more »

Security is at the top of everyone’s minds nowadays. From Facebook to Google to Quora, many of the biggest companies around suffered major security breaches that affected hundreds of millions of people around the world in 2018. If you haven’t made a New Year’s resolution yet for your insurance agency, make 2019 the year you… Read more »

Upgrading an agency management system is a huge undertaking, which is why it is imperative to find the right one. The effort it takes to determine what you need, find appropriate vendors to solicit demos from and choose the right system, means the one you pick needs to work for years to come. It’s a… Read more »

It might be an exaggeration to say apps make the world go ‘round, but it’s no exaggeration to say that apps are everywhere these days. Your phone wouldn’t be much fun without them. Insurance agencies are jumping on board with apps now and you should, too. According to research by EY, insurers are using apps… Read more »

Millennials tend to experience classic life milestones much later in life than previous generations or not at all, which is a problem for insurance agencies. They are experiencing the conundrum that most mature businesses face when it comes to millennials, and that is how to market to them. Late Bloomers Unlike previous generations, millennials, saddled… Read more »